Privacy Policy
Last updated: August 6, 2025
Osmium ("we", "our", or "us") is committed to protecting your privacy and ensuring transparency in how we collect, use, and store your data. This Privacy Policy explains what information we collect, why we collect it, and how you can manage your information.
1. Information We Collect
When you use the Osmium platform, we may collect the following types of information:
- Account Details: Email address, full name, and authentication credentials.
- Educational Data: Learning activity, test results, quiz interactions, and study analytics.
- Camera Input: Images taken through your device's camera for document scanning, answer sheet uploads, or profile pictures.
- Device & Usage Data: Browser type, IP address, app version, and usage logs to improve our services.
2. Why We Use Camera Permissions
Osmium requests camera access strictly for user-initiated educational features:
- Document Scanning: To digitize physical test papers, notes, and educational material.
- Answer Sheet Upload: For submitting handwritten responses in exams or assignments.
- Profile Pictures: Allowing users to personalize their accounts with profile images.
Camera access is granted only when explicitly initiated by the user. We never access your camera in the background or without consent.
3. How We Use Your Information
- To personalize learning paths and provide targeted academic support.
- To process scanned documents and convert them into interactive assessments.
- To generate performance insights and academic progress reports.
- To improve platform features, fix bugs, and enhance overall user experience.
4. Data Security & Storage
All user data is stored securely on AWS infrastructure with industry-grade encryption and protection. We implement best practices to prevent unauthorized access, data breaches, and misuse.
Captured images and user-generated content are processed only for educational use and never shared with third parties for advertising or unrelated purposes.
5. Data Sharing & Third Parties
We do not sell or rent your personal data. We may share necessary data with third-party service providers (such as AWS) only to support core functionalities like hosting, storage, and analytics. All third parties comply with strict data privacy standards.
6. Your Rights and Choices
You have full control over your personal data. As a user, you can:
- Access or update your personal information at any time
- Request deletion of your account and associated data
- Revoke camera and app permissions via your device settings
- Contact us to exercise any data rights or raise concerns
7. Data Retention
We retain user data for as long as your account is active or as needed to provide services. If you delete your account, we remove all associated data unless retention is required for legal or academic purposes.
8. Policy Updates
We may update this Privacy Policy periodically. Changes will be reflected with a new "Last updated" date. Major changes will be notified via email or in-app alerts where applicable.
Contact Us
If you have any questions, concerns, or data access requests, please reach out to our support team at:
Thank you for trusting Osmium with your learning journey. Your privacy is our priority, and we're committed to creating a safe, secure, and empowering educational experience for every student across India.
Team Osmium
Founders, Navchetna