Privacy Policy
Last updated January 2025 · osmium.co.in
01
Information We Collect
We collect information you provide directly (such as name, email, and academic preferences when you register), usage data (questions asked, features used, session duration), and technical data (IP address, browser type, device information) to improve the platform.
02
How We Use Your Information
We use collected data to provide and improve Osmium AI services, personalize your learning experience, generate analytics, send service-related communications, and ensure platform security. We do not sell your personal data to third parties.
03
Data Storage & Security
Your data is stored on secure servers hosted on Oracle Cloud Infrastructure (OCI) in the Asia Pacific region. We implement industry-standard security measures including encryption in transit and at rest.
04
Cookies
Osmium AI uses cookies and similar technologies to maintain sessions, remember preferences, and analyze usage patterns. You can control cookie settings through your browser, though disabling cookies may affect platform functionality.
05
Third-Party Services
We use Google Analytics (GA4) for usage analytics, and AWS and OCI for infrastructure. These services have their own privacy policies. We do not share personally identifiable information with advertisers.
06
Children's Privacy
Osmium AI is designed for students of all ages. For users under 13, we recommend parental guidance. We do not knowingly collect personal data from children under 13 without parental consent.
07
Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at hello@navchetna.tech. We will respond within 30 days.
08
Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.
09
Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via email or a prominent notice on the platform.
10
Contact
For privacy-related queries, contact us at hello@navchetna.tech or write to NINELLMS SOLUTIONS LLP, Jodhpur, Rajasthan, India.